Frequently Asked Questions
Everything you need to know about transforming your walls.
What kind of paper quality do you use for your posters?
We use premium 200gsm museum-grade matte paper. This ensures a glare-free finish and long-lasting durability that won't yellow over time.
Do the posters come with frames included?
To give you the most flexibility and keep shipping costs low, our posters are sold unframed unless specifically stated in the product description. They are designed to fit standard frame sizes found at most retailers.
How are the posters packaged for shipping?
We take great care in our packaging. Smaller prints are shipped in flat, rigid envelopes, while larger posters are rolled in thick, protective cardboard tubes to prevent any creasing or damage during transit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on your location and local customs processing.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If your poster arrives damaged or doesn't meet your expectations, please contact our support team to initiate a return or replacement.
Can I request a custom size or design?
We are always looking to expand our collection. While we primarily offer standard sizes, feel free to reach out to our team via the contact page for any specific custom requests.